Shipping Info

WE SHIP QUICKLY!

Orders usually ship out within one business day!
If your order contains a temporarily out of stock item, we'll email you and let you know immediately.
However, getting items from our suppliers is taking a bit longer than it used to.
We do our best to ship your complete order quickly.
Sometimes we may ship most of your order immediately, and ship the backorder ASAP.
Of course, we take care of the shipping cost for the second package.
Please understand that we are a small family-run business.
We are not Amazon or Walmart, and we don't have the financial resources
to automatically refund or replace if your package was stolen.

We will do our best to help you locate your package.
If the Post Office confirms that it was never delivered,
then of course we will gladly refund or replace your order.

However, if the package is confirmed by the Post Office as DELIVERED
but was stolen from your porch or mailbox,
we regret that we cannot refund or replace it.


We ship by US Mail.

**ALERT!**

USPS "Gridlocked" As Historic Crush of Packages Sparks Holiday Delivery Delays
READ ARTICLE HERE

SO PLEASE BE PATIENT.

We have no control over the speed of the Post Office.

Currently the U.S. mail is taking MUCH longer to arrive than usual.
Please be patient.

Your package will have a USPS tracking number.
That number will be automatically emailed to you when the package reaches the USPS.

For information about the delivery of your package,
PLEASE CONTACT YOUR LOCAL POST OFFICE and give them the USPS Tracking Number.

Once your package is in the hands of the Post Office, only they can give you information about where it is.


And shipping is free if your order is over $30!

(just a low $5.99 for orders under $30)

Express Shipping is currently NOT available.



Sorry- we ship to U.S. Zip Codes ONLY

We ship to the United States, Puerto Rico, US Virgin Islands, Guam and American Samoa.
We also ship to all American military bases.

We DO NOT ship outside of the United States.
Why? - click for details


"What if I don't receive my package?"

FOR FASTEST RESOLUTION, PLEASE FOLLOW THESE STEPS.

If USPS has NOT confirmed that your package was delivered, and you have your tracking number:

  1. Call or visit your local Post Office.
    They have your package in their system.
    They are the ONLY ones who can locate your package in their system.
  2. Give the tracking number to your POSTMASTER.
    They will give you up-to-the-minute information on the location of your package.
  3. If it has been MORE than 30 days since we mailed your package, please CONTACT US.
    We will arrange a refund or replacement of a nondelivered package.
    Please note: this is only for packages that have NOT been marked as DELIVERED by the USPS.
    We can only refund or replace NONDELIVERED packages, not stolen packages.
    Once the USPS system marks the package as DELIVERED, MagicTricks.com responsibility is complete.
    You must file your own claim for a stolen package directly by contacting your local Post Office.

If USPS has confirmed that your package was DELIVERED, and you have your tracking number:
  1. Call or visit your local Post Office.
  2. Give them your Tracking Number.
    They will give you up-to-the-minute information on your package.
    They can tell you if it was delivered, when it was delivered, where it was left, and who the carrier was.
  3. If the USPS tells you that the package was NOT delivered, please CONTACT US.
    After 30 days, we can arrange a refund or replacement.
  4. If the USPS tells you that the package WAS delivered, please FILE A CLAIM with the USPS.
    Once the USPS system marks the package as DELIVERED, MagicTricks.com responsibility is complete.
    You must file your own claim for a stolen package directly by contacting your local Post Office.

If USPS has confirmed that your package was DELIVERED but you do not have your tracking number:
  1. Contact us using CONTACT FORM
    We will respond quickly with your tracking number.
    Then give the tracking number to your local Post Office, following the instructions above.

If you believe your package was stolen from your porch:
  1. Call or visit your local Post Office.
    Give them the tracking number and report the package as stolen.
    They can check with your carrier to see if the package was delivered properly, where it was left, or if it was delivered to another address by mistake.
  2. Call your local Police and file a report.
    If the Post Office confirms that the package was delivered to your address, you can then get a police report.
  3. File a claim with the Post Office.
    Give the police report to the Post Office and they can help you do this to get a refund on your package.


Finding your package is the most important thing.
Since the Post Office took control of your package, they are the ones who can give you the help you need the quickest.
Of course, we are concerned about getting your package to you as well.
If your package is LOST and the Post Office never marked it as Confirmed Delivery, please CONTACT US USING THIS FORM for further instructions.

Please understand that we are a small family-run business.
We are not Amazon or Walmart, and we don't have the financial resources to automatically refund or replace if your package was stolen.

We will do our best to help you locate your package.
If the Post Office confirms that it was never delivered, then of course we will gladly refund or replace your order.

However, if the package is confirmed by the Post Office as DELIVERED but was stolen from your porch, we regret that we cannot refund or replace it.

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