Returns

Our returns policy is a little different from what you may be used to at other retail stores.

Because purchasing a magic trick includes learning its secret, most magic tricks cannot be returned for a refund or exchanged simply because you've changed your mind or you decide the trick isn't right for you.
This type of policy is common with magic shops because once a secret has been revealed, it can't be unlearned—or returned.

That's why we work especially hard to help you make the right choice BEFORE you buy.
Every trick has a video demonstration right on the product page, so you can see exactly what it does before you order.
And if you're not sure which trick is right for you, just ask me. I'll personally help you choose.

But a no-returns policy should never mean “you're on your own.”

There's a lot we CAN do when you need help.
If something arrives defective, if there's a problem with your order, if you're having trouble with a trick, or something simply isn't going the way you expected, please contact me.
I'm Monticup, owner of MagicTricks.com.
When you need help, I'll personally work with you to make things right.

Have a question? Need help? Have an issue? No Problem.

That's my "No Problem" Guarantee.

Our Returns Policy

Magic tricks are different from most retail products because you're purchasing more than the physical prop or gimmick.
You're also purchasing the secret—the method, idea or special knowledge that makes the magic possible.

Once that secret has been revealed or learned, it can't be returned because it can't be unlearned.
For that reason, most magic tricks cannot be returned for a refund or exchanged simply because you've changed your mind, the secret wasn't what you expected, or you decide the trick isn't right for you.

We know that's different from the return policies you're accustomed to at many retail stores.
That's why we work especially hard to help you know what you're buying BEFORE you place your order.

Why Returns Work Differently With Magic Tricks

A magic trick isn't quite like an ordinary retail product.
Part of what you're purchasing is the magician's idea—the secret method that creates the effect you've watched being performed.
Once you know that secret, there's no way to "unknow" it or give that knowledge back.
That's why magic tricks traditionally have different return policies from most retail merchandise.
It's not about making returns difficult.
It's about the unusual nature of what you're buying: a physical product along with the secret that makes it magic.

We Want to Help You Choose the Right Trick Before You Buy

Because returns work differently with magic tricks, we want you to have as much information as possible before you order.

That's one reason every trick on MagicTricks.com has a video demonstration right on the product page.
You don't have to rely on a picture on a package or try to imagine what the trick looks like in action.
You can actually WATCH the trick being performed before you buy it.

Read the product description. Watch the demonstration. Check the recommended skill level.
Think about where and for whom you'd like to perform it.

And if you're still not sure, ask me.
Tell me what you're looking for—your experience level, who you perform for, the type of magic you enjoy, or even another trick you've liked—and I'll personally help you decide whether a particular trick is a good choice or suggest something that may suit you better.

I'd much rather help you choose the right trick before you buy than have you disappointed afterward.

Don't Give Up on a Good Trick Too Quickly!

Sometimes you'll receive a trick, learn its secret and think:

"That's it? That's how it works?"

That's actually one of the wonderful things about magic.

Some of the strongest magic effects are based on surprisingly simple ideas. Remember: your audience doesn't know the secret.

The secret is only the beginning. Your presentation, timing, personality and practice are what turn that secret into entertainment.

If you're having trouble learning a trick or getting the reaction you expected, contact me before giving up on it. I may be able to give you a tip or suggestion that makes all the difference.

If Your Trick Arrives Defective

We'll take care of it.

If a trick arrives defective, we'll cheerfully replace it with a similar, working item.

Please contact us before returning anything. Tell us what happened and we'll give you instructions so we can get the problem resolved as quickly and easily as possible.

If You Accidentally Place a Duplicate Order

It happens! Please contact us as soon as you notice it.

A duplicate order placed by mistake can be refunded when the unopened package is returned to us.

If the package was shipped by USPS, the easiest solution may be to refuse the unopened package at your Post Office so it can be returned to us.

If you've already opened the shipping package, or if it was shipped by UPS, please return it using USPS or UPS WITH TRACKING so you'll have a record of the shipment.

Once we receive the returned order, we'll refund your purchase minus the actual shipping cost we paid to send the package to you.

Please note that the amount we actually pay the carrier may be higher than the flat shipping rate you paid, or you may have received free shipping.
We're happy to provide the actual shipping cost information we paid to ship your package.

If the Shipping Address You Gave Us Was Incorrect or Incomplete

Please contact us. We'll help you decide what to do next.

Our shipping system prints the shipping address exactly as it is entered with the order.

If USPS or UPS returns your package to us because the address provided was incorrect or incomplete, you have two choices:

• Refund: We'll refund your order minus the actual shipping cost we paid to send the package.
• Reship: We can send the package to the corrected address. We'll let you know the additional shipping charge before we resend it.

Even if you paid our flat shipping rate or received free shipping, our actual cost to ship the package may be higher. If a shipping charge needs to be deducted from your refund, we're happy to provide the actual shipping cost.