Home>2018 HOLIDAY ORDERING

2018 HOLIDAY ORDERING

Peter Monticup and Santa

ORDER WEEKDAYS BEFORE 1 PM ET
YOUR ORDER USUALLY SHIPS OUT THE SAME DAY!

However, it is then up to the Post Office to get your package to you on time!
We ship USPS Priority Mail for most packages.
That means your package usually arrives at your door within 3 business days.

We wish we could transport your package magically to you!
But we have to depend on the U.S. Postal Service.

We ship your package.
THE POST OFFICE DELIVERS IT!
To save you time, PLEASE CONTACT YOUR LOCAL POST OFFICE with delivery issues.
If your package tracking shows a delay. The POSTMASTER at your Post Office is the only one who can help you with this.

We can't speed up the Post Office or locate your package, or give your postman special delivery instructions.

"What if an item I order is not in stock?"

YOU HAVE A CHOICE AT CHECKOUT.
You will choose one of these options:

  1. If any item is backordered ship everything else now and ship the backordered item ASAP at no additional shipping cost OR
  2. CANCEL any backordered items and ship what is available now OR
  3. If any item is backordered then cancel entire order

With the high volume of daily orders we get at this time of year, items can quickly go out of stock before the inventory control can catch up.
Our system gives you a choice of how you want us to handle your order. :-)


DEADLINES and OPTIONS:


USPS Priority Mail deadline: 12 Noon ET WEDNESDAY, DEC. 19

  • If you choose the default USPS Priority Mail shipping option at checkout:

    • USPS Express Mail deadline: 12 Noon ET FRIDAY, DEC. 21

  • If you call 540-832-0900 for EXPRESS MAIL DELIVERY
    • COST = MINIMUM of $27.95 for East Coast U.S.; at least $34.95 for any other U.S. zip code (this is an EXPENSIVE option!)
    • Delivery time = Next Day or 2-day, depending on where the package is going
    • WARNING: On time success rate for USPS Express is only about 80%!
    • See terms, conditions and limitations below

    • Emailed Gift Certificate deadline: 12 Noon ET TUESDAY, DEC. 25

  • If you purchase an EMAIL Gift Certificate
    • COST = free delivery
    • Delivery time = sent electronically within 2 hours of receipt of your order, even on Christmas Day
    • See terms, conditions and limitations below


TERMS, CONDITIONS, LIMITATIONS:

In Stock - Out of Stock Items

With the high volume of daily orders we get at this time of year, items can quickly go out of stock before the inventory control can catch up.
Our system gives you a choice of how you want us to handle your order. :-)
YOU HAVE A CHOICE AT CHECKOUT.
You will choose one of these options:

  1. If any item is backordered ship everything else now and ship the backordered item ASAP at no additional shipping cost OR
  2. CANCEL any backordered items and ship what is available now OR
  3. If any item is backordered then cancel entire order


USPS Priority Mail

Packages will be shipped every weekday right up until Christmas.
However, orders placed after the deadline will not reach the recipient in time for Christmas.
Priority Mail is not GUARANTEED to arrive on time. Most packages will make it. However, sometimes mail is delayed at the USPS sorting stations, or by bad weather. Once the package is in the USPS system, MagicTricks.com has NO CONTROL over delivery!

Expected delivery for US Priority Mail is about 2-3 business days AFTER the order has left our warehouse.
We do our best (and usually succeed!) at shipping out orders the day we receive them.
However, delays may occur.
If there will be a brief delay before shipping, you will be notified immediately BY EMAIL.
We are very aware that you need your package before Christmas. :-)

If you need to cancel your order before we ship it out, please call 540-832-0900

All packages shipped by USPS have a tracking number, which will be automatically EMAILED to you when your package ships.
Your package is considered DELIVERED when your postal carrier has scanned it as delivered.
If you have created an account, you can track your order anytime by logging into your account.

Once your package is shipped, it is in the hands of the USPS. We cannot do anything to make the USPS deliver faster. :-)
All deliveries and delivery times are subject to the limitations, rules and restrictions of the US Postal Service.

ALL CLAIMS FOR NON-DELIVERY OF PACKAGES NEED TO BE MADE BY YOU DIRECTLY TO YOUR POST OFFICE!
If your package has been tracked and scanned as DELIVERED, but you did not receive it, you must contact the POSTMASTER at your local Post Office.
Ask to speak directly to the POSTMASTER.
We do not have the answers you need regarding the Post Office procedures- they need to help you.
If your package has not been scanned as Delivered (if it is still in transit) and it has been at least seven business days since it left our warehouse, please call us at 540-832-0900 for assistance.


USPS Express Mail

You must call 540-832-0900 to arrange for Express Mail delivery.
The USPS requires that the package be signed for when it is delivered!

Exact shipping cost will be based on the weight of the package and the location you are shipping to.
When you call us to order Express Mail shipping, we will calculate the exact cost for you.

Depending on the location you are shipping to, delivery is either the next business day OR 2-day delivery.
Overnite delivery is not available to all locations, or for Sunday delivery.

All USPS Express Mail packages have a tracking number, which will be automatically EMAILED to you when your package ships.
Your package is considered DELIVERED when your postal carrier has scanned it as delivered.
If you have created an account, you can track your order anytime by logging into your account.

Once your package is shipped, it is in the hands of the USPS. We cannot do anything to make the USPS deliver faster. :-)
All deliveries and delivery times are subject to the limitations, rules and restrictions of the US Postal Service.
USPS delivery estimate does not cover delays caused by bad weather or other acts of God.
If there is a storm, there may be delivery delays.
USPS DOES NOT refund shipping charges for packages that were not delivered on time because of bad weather delays.

ALL CLAIMS FOR NON-DELIVERY OF PACKAGES NEED TO BE MADE BY YOU DIRECTLY TO YOUR POST OFFICE!
If your package has been tracked and scanned as DELIVERED, but you did not receive it, you must contact the POSTMASTER at your local Post Office.
Ask to speak directly to the POSTMASTER.
We do not have the answers you need regarding the Post Office procedures- they need to help you.
If your package has not been scanned as Delivered (if it is still in transit) and it has been at least seven business days since it left our warehouse, please call us at 540-832-0900 for assistance.


GIFT CERTIFICATE BY EMAIL

You must provide a valid email address for the person you would like us to send the certificate to!
Please double check the email address you supply. Make sure it is correct.

Within two hours of receiving your order for an emailed Gift Certificate, we will email the certificate to the person you specify in your order.
We will also email YOU a copy of the Gift Certificate.


If the email has not reached your recipient within one day, please have the recipient check their SPAM box for it.
If it still was not received, please call us at 540-832-0900 for assistance.

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