We are
happy to have you as a customer. We are constantly evaluating the tricks we offer so that
you can feel confident that you will be getting a good value when you buy from us. Many
tricks on the market are too complicated, badly designed, or are just not good
entertainment. We do not carry every trick on the market for this reason. But also- all the tricks we do carry will not be right for you.
Please use the skill level guide, as well as the description of the trick and our
"Recommended" lists to help you make your choices. And if you still have
questions,
please contact us by email
or by calling 1-540-832-0900
Mon-Fri 11am-5pm Eastern. |
The time to ask questions
about the magic trick you intend to buy is BEFORE you buy it. Are you concerned about
whether you have the skills to do the trick? All of our effects come with complete
instructions, and in fact most tricks we carry are easy to work. If an effect requires
special skills, we try to point that out. If you have a concern, please contact us by
email or call us at 1-540-832-0900 Mon-Fri
11am-5pm Eastern and ask. |
First:
Magic tricks are unlike any other item you will buy. When you buy a magic trick, you are
buying two things: the actual gimmicked item, and the secret. Many magic tricks work on
very simple principles, and the piece of equipment you get is only part of the trick. The
main part is the secret- the idea, the clever principle, the routine. The people who
invent these tricks must be paid for their ideas. It would not be fair for you to be able
to order their tricks, examine them, learn the secret, and return them to get your money
back because now you know "how it's done".
Second: Magic is a
hobby that requires practice and dedication. You must be willing
to put some practice into the tricks you buy. Don't get easily discouraged! Even the
simplest tricks don't really work themselves- the magician must present the
illusion for the magic to be really good. Returning a trick just because you don't feel
like taking the time to practice it is not allowed (again- you already know the secret!).
If you don't like to practice anything, or if you are impatient, maybe magic is not a good hobby for you.
Third: Good magic is simple. Sometimes that can
be a drawback, because you may receive your trick and think, "Awwww. That's
how it works" and be disappointed that it isn't more complicated. Remember that all
the tricks we carry have been audience tested again and again. These tricks fool people!
Just because a trick is ingeniously simple isn't a good reason for wanting to return it.
There are a lot of mediocre tricks out there. We let other shops carry them- you won't
find crummy tricks here. Simple- yes. Clever- yes. Crummy- no.
Fourth: We try to be as accurate as possible in describing what each
trick does, and the skill needed to do each effect. We encourage you to contact us before you purchase any trick if you have any
questions. We stand behind what we sell: you get a good value for your money. And that's
why there are no refunds. |
| PLEASE HANDLE YOUR TRICKS WITH CARE. There is no refund or exchange on items that you
break.
To repeat:
MagicTricks.Com will not refund or
exchange items that you break.
Some tricks are delicate in design, and can
be easily broken if you don't know how to handle them. Please read the
instructions carefully before working with your new trick. And we strongly
recommend that you do not let others "inspect" or handle your tricks; careless
handling by others is a main cause of breakage. We sell tricks that are durable if used
properly. And that's the key: if used properly. If you have questions
about your new trick, please email us
or call us at 540-832-0900 Mon-Fri 11am-5pm
Eastern, and we'll be glad to help. |
| If you receive a defective item (one that
arrives already broken or non-functioning), notify us by email or call our order
department at 1-540-832-0900 WITHIN 24 HOURS OF RECEIVING THE ITEM and we
will give you instructions for returning the item for replacement. We will replace a defective item with another
of the same item only. No refunds. No exchanges.
We apologize, but due to the abuse of
this policy by attempts to return items broken by customers while using the tricks
improperly, claims of defective items must be made within 24 hours of receiving the
item. |
Whether you are a first-time
magic buyer or you're a veteran magician, you are concerned with these things:
Am I going to get what
I ordered?
Yes. We ship very quickly. All packages have a tracking number. 99% of the time, your order will
arrive quickly, and you will find everything you ordered packed safely in the shipping
box. If your order does not arrive in a timely manner (click here for information on estimated shipping time),
simply contact us by email or call us at
1-540-832-0900 and we will take care of it. If you do not receive everything you
ordered and paid for (the invoice will be enclosed with your order), simply
contact us by email or call us at
1-540-832-0900 and we will take care of it. If you received the wrong item
(the invoice will be enclosed with your order), simply contact us by email or call
us at
1-540-832-0900 and we will take care of it. If an item you ordered arrives already
damaged, simply contact us by email or
call us at 1-540-832-0900 and we will replace it.
Will I be able to do
the trick I ordered?
If you follow the skill level recommendations for the skill needed and the minimum age
recommended, you should be able to do the trick you ordered. We graded our tricks rather
strictly, and we are constantly adjusting our product descriptions to reflect our
customers' experiences. We have already sold dozens- even thousands- of any particular
trick, and the purchasers before you have been very happy with these tricks. All tricks
come with instructions. Some tricks have very basic instructions, and this is noted in the
product descriptions. For these tricks, we have recommended a book and/or a video that you
may consider purchasing to give you more detail about the handling of a particular effect.
If you have questions about the handling of any trick you purchase, or have any
problems with it, you may call us at 1-540-832-0900 and we'll be happy to
"walk" you through it.
Will I like what I
ordered?
We certainly hope so. We are careful to offer tricks that are entertaining for both the
magician and the spectator. Our tricks have received an enthusiastic "seal of
approval" from many satisfied customers. But buying magic is not like buying a shirt
at Sears. Everybody wears a shirt; not everybody is cut out to be a magician. Please read
our Note To Buyers to see if magic is the hobby for you. And
remember- you are welcome to contact us by email
or by calling us at 1-540-832-0900 with questions about any trick before you buy it.
What happens if there
is a problem with my order?
If we have made a mistake, we'll fix it. Simply contact
us by email or call us at 1-540-832-0900.
What about the
"no returns" policy?
The "no returns" policy should not worry you, because there should be no reason
to return your purchase. Just choose carefully by reading the information we provide about
each trick, and be honest with yourself about the amount
of skill you have.
|
THANK
YOU FOR YOUR CO-OPERATION |
Of course we want you to be
satisfied with your orders from us. At the same time, we have to keep our costs low in
order to continue to offer you such low prices on our items. Our policies are in place to
achieve this, and we appreciate your understanding. Thank you. |
|