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ORDER
HELP Have
questions?
Having problems?
Look for answers here.
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CART
NOT WORKING |
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If
the shopping cart is not working for you, please place your order
via our phone order line at 1-540-832-0900, and talk with a live
operator. |
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NEED
TO KNOW SHIPPING COSTS |
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Your
shipping cost will be calculated for you as you use the shopping
cart. Our shopping cart is better than most because you will see the
shipping cost as you place an item into the cart. |
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See Shipping
Cost Chart here |
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NEED
TO KNOW WHEN YOUR ORDER WILL ARRIVE |
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Most
orders are shipped out within 24 hours. We do not ship on Saturday
or Sunday. It then takes about 3-5 days for your order to get to you
(if you live in the Continental US). |
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If
there is a problem with your order, we will notify you by
email (providing you gave us a working email address).
Otherwise, we'll ship your order out very quickly. |
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See Shipping
Information here |
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NEED
TO CHECK ORDER STATUS |
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Please
be patient! Allow at least a week for your order to
arrive. We ship USPS, and it takes 3-5 days for them to get your
package from us to you. See Shipping
Information here. |
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If
there is a problem with your order, we will notify you by
email (providing you gave us a working email address).
Otherwise, we'll ship your order out very quickly. |
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If
you placed your order online, and you are not sure it went through,
please email us and we
will check the status. |
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NEED
TO RETURN AN ITEM |
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Sorry, items cannot be
returned or exchanged. |
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Please read our Returns
Policy before ordering. |
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HAVE
A QUESTION NOT ANSWERED HERE |
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Please call us
at 1-540-832-0900 or email
us |
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If
there is a problem with your order,
we will notify you by
email
(providing you gave us a working email address).
Otherwise, we'll ship your order out very quickly! |
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