Customer Service

Help and Customer Support

Ordering Help   |   Product Support - Troubleshooting
Policies   |   About Us   |   Contact Us

"No Problem" Guarantee.

Have a question? Need help? Problem? Don't worry- I'll make it right.
No problem- no fooling!

I'm Peter Monticup, owner of Nearly a half million happy customers have shopped with us. Why? Your order will be packed carefully and shipped quickly. You'll get the BEST DEAL out there, with low prices and lots of free stuff thrown in. And you'll be happy with your purchase, or just give me a call. I'll make it right- just like magic!

Ordering Help

Ordering is easy! Our online cart is safe and secure. You are covered by our GREAT DEAL Guarantee and our NO PROBLEM- No FOOLING! promise . We truly appreciate your business.

Get help choosing the right magic trick!
Don't know where to start?
We've grouped the magic tricks by age level, skill level, great gift ideas, what the trick does, unusual magic tricks, etc.
Use our easy guide to make shopping for magic tricks easy and fun!

  • How to place an order
  • Payment types we accept
  • Printable order form for mailing
  • Shipping costs and methods
  • Delivery time estimates
  • International Orders
  • APO-AE and US Territories Orders
  • How To Add Items To an Already-Placed Order
  • How To Cancel an Order
  • Quantity Discounts
  • Gift Certificates- Buy or Spend
  • Returns Policy
  • Need to return a defective item?
  • How to check your ORDER STATUS
  • Have not received your order?
  • Backorders
  • How to Login to your account
  • How to SAVE your Shopping Cart
  • How to change your EMAIL address or PASSWORD

If you are trying to checkout using PayPal and get an error message that is asking you to provide your phone number, please make sure that you have put your number in the PHONE info box in BOTH the shipping and the billing address sections.
Still have a question or problem?
Just call Peter at 540-832-0900.
I'll be happy to help you personally! :-)

Product Support and Troubleshooting

Never fear! There is an answer! Whether you are having trouble getting your trick to work correctly or you need help in repairing it, we will probably be able to help you quickly.

Take a look at the information below.
If that doesn't answer your question, just contact us.


  • Repair Shop- Replacement Parts
  • Don't understand the instructions?
  • Can't get the trick to work?
  • Lost your instructions?

Performance Tips

Magical Facts and Trivia

Free Stuff

  • Free online Magic Tricks
  • Free online Magic Lessons
  • Free online Magic Library

Contact Us!

We're real people! If we can help you in any way, please contact us.
If you'd like, you can ask for Peter Monticup.
I'm the owner, and I always have time for my customers.

Call me at 540-832-0900.

Get a QUICK response by using our CONTACT FORM.


Magic Tricks, Inc.
2768 Columbia Rd.
Zion Crossroads, VA 22942


contactus (at)

Here Are Our Policies

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